Broadband Packages
| Package Name | Network | Max Line Speed | 1 Month Contract | 12 Month Contract Free Installation |
24 Month Contract Free Installation & Free Router |
||||
|---|---|---|---|---|---|---|---|---|---|
| Download Mbps |
Upload Mbps |
Monthly Ex. Vat |
Monthly Inc. Vat |
Monthly Ex. Vat |
Monthly Inc. Vat |
Monthly Ex. Vat |
Monthly Inc. Vat |
||
|
SuperFast Basic 40Mbps |
Openreach SoGEA Standard Care |
40* | 10* | £32.50 | £39.00 | £25.00 | £30.00 | n/a | n/a |
|
SuperFast Standard 80Mbps |
Openreach SoGEA Standard Care |
80* | 20* | £35.00 | £42.00 | £30.00 | £36.00 | £30.00 | £36.00 |
|
SuperFast Business 80Mbps |
Openreach SoGEA Critical Care |
80* | 20* | £50.00 | £60.00 | n/a | n/a | n/a | n/a |
| *SoGEA broadband speeds are affected by your proximity to your local telephone street cabinet & quality of your line. Perform an availabilty check to see your estimated available speeds. | |||||||||
|
SuperFast Fibre 55 55Mbps |
Openreach FTTP Standard Care |
55 | 10 | £30.00 | £36.00 | n/a | n/a | n/a | n/a |
|
UltraFast Fibre 150 160Mbps |
Openreach FTTP Standard Care |
160 | 30 | £37.50 | £45.00 | £32.50 | £39.00 | £32.50 | £39.00 |
|
UltraFast Fibre 300 330Mbps |
Openreach FTTP Standard Care |
330 | 50 | £47.50 | £57.00 | £37.50 | £45.00 | £37.50 | £45.00 |
|
Gigabit Fibre 1000Mbps |
Openreach FTTP Standard Care |
1000 | 115 | £55.00 | £66.00 | £47.50 | £57.00 | £47.50 | £57.00 |
|
Gigabit Gamer 1000Mbps |
Openreach FTTP Standard Care |
1000 | 115 | £55.00 | £66.00 | n/a | n/a | £50.00 | £60.00 |
|
Gigabit Teleworker 1000Mbps |
Openreach FTTP Standard Care |
1000 | 115 | £55.00 | £66.00 | n/a | n/a | £50.00 | £60.00 |
|
Business Fibre 160 160Mbps |
Openreach FTTP Critical Care |
160 | 30 | £60.00 | £72.00 | £50.00 | £60.00 | £50.00 | £60.00 |
|
Gigabit Business 1000Mbps |
Openreach FTTP Critical Care |
1000 | 115 | £75.00 | £90.00 | £60.00 | £72.00 | £60.00 | £72.00 |
|
SuperFast Fibre 55 55Mbps |
CityFibre Home Standard Care |
55 | 55 | £23.00 | £27.60 | n/a | n/a | n/a | n/a |
|
UltraFast Fibre 150 160Mbps |
CityFibre Home Standard Care |
160 | 160 | £30.00 | £36.00 | £27.50 | £33.00 | £27.50 | £33.00 |
|
UltraFast Fibre 500 550Mbps |
CityFibre Home Standard Care |
550 | 550 | £37.50 | £45.00 | £32.50 | £39.00 | £32.50 | £39.00 |
|
Gigabit Symmetric 1000Mbps |
CityFibre Home Standard Care |
1000 | 1000 | £45.00 | £54.00 | £37.50 | £45.00 | £37.50 | £45.00 |
|
Gigabit Gamer 1000Mbps |
CityFibre Home Standard Care |
1000 | 1000 | £45.00 | £54.00 | n/a | n/a | £40.00 | £48.00 |
|
Gamer Max 2500Mbps |
CityFibre Home Standard Care |
2500 or 2000* | 2500 or 1000* | £52.50 | £63.00 | n/a | n/a | £52.50 | £63.00 |
|
Gigabit Teleworker 1000Mbps |
CityFibre Home Standard Care |
1000 | 1000 | £45.00 | £54.00 | n/a | n/a | £41.67 | £50.00 |
|
Teleworker Pro 1200Mbps |
CityFibre Home Standard Care |
1200 | 1200 or 1000* | £47.50 | £57.00 | n/a | n/a | £42.50 | £51.00 |
|
Teleworker Max 2500Mbps |
CityFibre Home Standard Care |
2500 or 2000* | 2500 or 1000* | £50.00 | £60.00 | n/a | n/a | £47.50 | £57.00 |
| * In CityFibre GPon network areas multi-gigabit services are limited to 1000Mbps upload speed and a maximum 2000Mbps download speed. Perform an availability check to see products that are available. | |||||||||
|
Business Fibre 160 160Mbps |
CityFibre Business Critical Care |
160 | 160 | £60.00 | £72.00 | £50.00 | £60.00 | £50.00 | £60.00 |
|
Gigabit Business 1000Mbps |
CityFibre Business Critical Care |
1000 | 1000 | £75.00 | £90.00 | £60.00 | £72.00 | £60.00 | £72.00 |
|
Fibre 160 160Mbps |
CityFibre Business Standard Care |
160 | 160 | £30.00 | £36.00 | £27.50 | £33.00 | £27.50 | £33.00 |
|
Gigabit Symmetric 1000Mbps |
CityFibre Business Standard Care |
1000 | 1000 | £45.00 | £54.00 | £37.50 | £45.00 | £37.50 | £45.00 |
|
SuperFast Fibre 55 55Mbps |
FibreHeroes FTTP Standard Care |
55 | 55 | £23.00 | £27.60 | n/a | n/a | n/a | n/a |
|
UltraFast Fibre 150 160Mbps |
FibreHeroes FTTP Standard Care |
160 | 160 | £30.00 | £36.00 | £27.50 | £33.00 | £27.50 | £33.00 |
|
UltraFast Fibre 500 550Mbps |
FibreHeroes FTTP Standard Care |
550 | 550 | £37.50 | £45.00 | £32.50 | £39.00 | £32.50 | £39.00 |
|
Gigabit Symmetric 1000Mbps |
FibreHeroes FTTP Standard Care |
1000 | 1000 | £45.00 | £54.00 | £37.50 | £45.00 | £37.50 | £45.00 |
|
Gigabit Gamer 1000Mbps |
FibreHeroes FTTP Standard Care |
1000 | 1000 | £45.00 | £54.00 | n/a | n/a | £40.00 | £48.00 |
|
Gigabit Teleworker 1000Mbps |
FibreHeroes FTTP Standard Care |
1000 | 1000 | £45.00 | £54.00 | n/a | n/a | £41.67 | £50.00 |
|
Business Fibre 160 160Mbps |
FibreHeroes FTTP Critical Care |
160 | 160 | £60.00 | £72.00 | £50.00 | £60.00 | £50.00 | £60.00 |
|
Gigabit Business 1000Mbps |
FibreHeroes FTTP Critical Care |
1000 | 1000 | £75.00 | £90.00 | £60.00 | £72.00 | £60.00 | £72.00 |
All broadband only packages include unlimited downloads & uploads, static IPv4 address & static IPv6 block (native/48) & excellent support from our UK based team.
SoGEA services are reliant on phone line so sync speed will depend on quality of phone line and distance to cabinet.
Max line speed is maximum possible speed for the line, typical throughput and minimum guaranteed speeds willl be shown when you perform an availability check.
Mobile Broadband Services
| Package Name | Service Description | Monthly Ex. Vat |
Monthly Inc. Vat |
|---|---|---|---|
|
Mobile Unlimited Dynamic IP Address |
Mobile
4G & 5G Data Only - 12 Month Contract Unlimited Data |
£25.00 | £30.00 |
|
Mobile Premium Unlimited Static IDNet IP Address |
Mobile
4G & 5G Data Only - 12 Month Contract Unlimited Data |
£40.00 | £48.00 |
Mobile broadband services vary according to location. Our availability checker will give an indication of signal strength at the selected address.
H3G is the network used by 'Three'
Broadband Extras
| Service Description | Monthly Ex. Vat |
Monthly Inc. Vat |
|---|---|---|
|
/29 IPv4 Address Block (8 addresses 6 usable) |
£20.00 | £24.00 |
These services are in addition to your package cost.
Broadband Connection Charges
These are our standard connection charges for packages that do not include hardware.
Packages that include hardware will be charged at the rate specified at the time of ordering.
| Charge description | One Off Ex. Vat |
One Off inc. Vat |
||
|---|---|---|---|---|
|
Standard Transfer / Working Line Takeover / Succession Provide (SoGEA/FTTP/FTTH) |
Free | Free | ||
|
Standard Transfer / Working Line Takeover / Succession Provide (SoGEA) |
£60.00 | £72.00 | ||
|
Standard Installation - 1 Month Contract (SoGEA/FTTP/FTTH) |
£50.00 | £60.00 | ||
|
Standard Installation - 12 or 24 Month Contract (SoGEA/FTTP/FTTH) |
£0.00 | £0.00 | ||
|
Premium Installation (Openreach SoGEA/FTTP) |
£100.00 | £120.00 | ||
|
Non Standard Business Installation (CityFibre Business FTTP) |
£200.00 | £240.00 | ||
|
ADSL/FTTC to SoGEA Conversion |
Free | Free | ||
|
Package Upgrade |
Free | Free | ||
|
Package Downgrade |
£25.00 | £30.00 | ||
|
CityFibre ONT Upgrade |
£50.00 | £60.00 | ||
|
Mobile Broadband Sim Only |
£10.00 | £12.00 | ||
Early Termination Charges
If you terminate a service before the contract end date the following charges will apply.
| Charge description | Ex. Vat | Inc. Vat | |
|---|---|---|---|
|
Broadband Early Termination Charge If you terminate a fixed line broadband service before the contract end date the following charges per month of contract remaining will apply. |
Per Month Remaining | £10.00 | £12.00 |
|
Broadband Early Termination Charge If you terminate a fixed line broadband service before the contract end date the following charges per month of contract remaining will apply. |
Per Month Remaining | £20.00 | £24.00 |
|
Mobile Broadband Early Termination Charge If you terminate a mobile broadband service before the contract end date the following one off charge will apply. |
One Off | £30.00 | £36.00 |
|
Ethernet Early Termination Charge If you terminate an ethernet leased line service before the contract end date then charges will apply. |
Price will vary according to network providing the line and contracted terms. Quotations generated on request. |
||
Broadband Hardware ⓘ
Discounts apply when purchased at same time as any 18 month contract broadband package or any Ultrafast/Gigabit broadband package.
| model | type | status | price Ex. Vat |
price Inc. Vat |
|---|---|---|---|---|
| Broadband Router | In Stock | £70.83 | £85.00 | |
| Broadband Router | In Stock | £79.99 | £95.99 | |
| Broadband Router | In Stock | £92.49 | £110.99 | |
| Broadband Router | In Stock | £149.99 | £179.99 | |
| Broadband Router | In Stock | £101.00 | £121.20 | |
| Broadband Router | In Stock | £109.16 | £130.99 | |
| Broadband Router | In Stock | £134.99 | £161.99 | |
| Broadband Router | In Stock | £149.16 | £178.99 | |
| Broadband Router | Out Of Stock | £187.50 | £225.00 | |
| Broadband Router | In Stock | £88.33 | £106.00 | |
| Broadband Router | In Stock | £88.33 | £106.00 | |
| Broadband Router | Out Of Stock | £100.83 | £121.00 | |
| Broadband Router | Out Of Stock | £100.83 | £121.00 | |
| Broadband Router | In Stock | £195.99 | £235.19 | |
| Broadband Router | In Stock | £195.99 | £235.19 | |
| Broadband Modem & Router | In Stock | £179.99 | £215.99 | |
| Broadband Modem & Router | In Stock | £74.99 | £89.99 | |
| Broadband Router | In Stock | £150.00 | £180.00 | |
| Broadband Router | In Stock | £69.99 | £83.99 | |
| Broadband Router | Out Of Stock | £182.45 | £218.94 | |
| Broadband Modem | In Stock | £71.00 | £85.20 | |
| Mesh System WiFi Booster |
Ordered On Demand | £338.33 | £406.00 | |
| Mesh System WiFi Booster |
In Stock | £171.99 | £206.39 | |
| Mesh System WiFi Booster |
In Stock | £246.99 | £296.39 | |
| Mesh System WiFi Booster |
In Stock | £171.66 | £205.99 | |
| Mesh System WiFi Booster |
In Stock | £238.33 | £286.00 | |
| Mobile Router | In Stock | £55.00 | £66.00 | |
| Mobile Router | In Stock | £70.00 | £84.00 | |
| Mobile Router | In Stock | £70.00 | £84.00 | |
| Mobile Router | In Stock | £71.66 | £85.99 | |
| Mobile & Broadband Router | Out Of Stock | £182.45 | £218.94 | |
| Mobile Router | Ordered On Demand | £65.00 | £78.00 | |
| Mobile & Broadband Router | Ordered On Demand | £155.00 | £186.00 | |
